Text box questions enable respondents to expand on a topic by allowing
open-ended response. To answer, respondents simply type in their free-form
response in the designated text box.
Best used when:
- Extracting spontaneous responses or responses that are the first thoughts that come to a respondent’s mind
- Respondents should provide more details than can be organized into a close-ended question
Advantages:
- Provides open-ended information
- Customizable size of text box and character limit
- Respondents can go into in-depth detail
Limitations:
- No close-ended information
- No ranking or rating data