One of the most comprehensive and
involved support teams available.
Zarca Interactive's Client Services Department is
committed to a superior level of service, exceeding client expectations to not
only prove ourselves as stewards of your organization's vision, but partners in
its mission. It is our pleasure to work with you and we welcome you to the User
The Technical Support Team serves to provide answers to
inquiries about the Zarca platform and works to understand client initiatives in
order to provide the best - how-to - advice/information available.
Because Zarca is a do-it-yourself solution, we offer a
comprehensive four-part training curriculum that instructs users on the basics
as well as the finer nuances of the Zarca system. Training is an unlimited
service provided to all Zarca clients. No matter the number of users at your
organization, we train them all!
Averaging over 10 years of experience in surveys and
survey methodology, our Professional Services team has expertise in associations
as well as major vertical industries including healthcare, manufacturing,
retail, finance and banking.
The Relationship Manager serves to maintain an
ongoing relationship with the client and ensure that clients maximize their use
of the Zarca system, understand the expansive capabilities of the technology,
and have an active partner with whom to strategize and develop their survey