Sample Customer Satisfaction surveys

Sample Customer Service: Brief Version click to see sample survey
This brief customer service survey serves to address service quality, value, speed, and level of responsiveness to customer needs.

Sample Customer Service: Detailed Version click to see sample survey
This detailed customer service survey asks participants about their level of satisfaction during an in-store visit. Topics of inquiry are: quality of salesperson, quality of store/location, and history of client experience/purchases at that particular store.

Sample Non-Returning Customer Survey click to see sample survey
Understanding why recent customers do not plan to return to a particular store, this survey addresses reasons for dissatisfaction and requests suggestions on how the store can improve.