Anonymous Surveys
For survey participants, knowing that Survey Administrators can’t trace your responses to your identity increases both the likelihood that you will complete the survey, as well as the honesty of their replies.
Make surveys Anonymous to increase response rates and quality of responses
Privacy
To preserve your survey confidence, Zarca does not sell your information to any outside parties and does not share it with anyone but Account Administrators, authorized Sub-Account Users, and other Zarca staff that are troubleshooting or providing support for your account.
To read entire Privacy Policy please click here
Survey Confidentiality
Knowing your data is not being shared with any outside parties enhances
survey relationships and survey confidence. At Zarca, we are mere custodians
of your information.
We do not look at, share, or sell the results of your survey research. Your
information is secure and only accessible to you and a dedicated Relationship Manager assigned to your account.
Spam
With the advent of Spam filters, it has become even tougher to make sure
your invitations and reminders are viewed by your audience. That is why
Zarca has developed its own built-in Spam Filter Beater, which prevents your
email from being lumped in with other Spam or junk mail.
It’s also recommended that Survey Administrators not put too much multimedia
(images) in their invites and not embed their surveys within the email
message. Doing this will help prevent some Spam filters from misidentifying
your invite as Spam.
Opt-Out
Everyone likes to have choices. With regards to surveys, not everyone
will want to be included in your pool of survey participants.
That is why Zarca has implemented an optional feature to customize a survey
“opt-out” notice. Survey Administrators can use a default opt-out message,
or create their own personalized memo.
Those who receive invites then have the option to opt-out of the current
survey or decline any further survey invites.
Click Here to View a Sample of our Opt-Out feature
Invitation Reminders
Invite reminders are a powerful way to prompt survey participants to take
your survey. However, just as with invites, it’s important not to send too
many reminders, as this will lessen the likelihood that your survey will be
completed.
