Sample Customer Satisfaction Survey/ Sample Questions for Customer Satisfaction Survey
This brief customer service survey serves to address service quality, value, speed, and level of responsiveness to customer needs.
Please rate the speed of service you received during this visit.
How much do you agree or disagree with the following statement:
The Store represents good value for the money.
The Store represents good value for the money.
Overall, please rate the quality of service that you received during this visit.
Did you have any questions or concerns while you were visiting the Store?
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Yes
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No
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Were your questions or concerns addressed to your satisfaction while you were visiting the Store?
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Yes
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No
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Would you like a representative from the Store contact you regarding your concern?
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Yes
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No
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If in the question above you indicated that you would like to be contacted by a representative of the Store, please provide your preferred telephone number below.
